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THE DIGITAL GOVERNANCE CASE FILES

True stories… or almost.

Situations inspired by real-life cases that shed light on the often-overlooked risks associated with digital assets, access, licenses, and responsibilities within organizations.

An employee searching for the final version of a file scattered between Dropbox, iCloud, OneDrive and various storage spaces, illustrating a document governance problem.
CASE FILE 004

Where is the final version?

Dropbox, OneDrive, iCloud, local folders… When files are scattered everywhere, finding the right version can sometimes become an investigation.

An organization uses multiple storage spaces to keep its documents: Dropbox, OneDrive, iCloud, local computers and shared folders.


Over time, files are copied, moved, renamed, and sometimes modified simultaneously by several people.


Versions like "Final", "Final_v2", "Final_CORRIGÉ" or "Final_VRAIMENT_FINAL" are starting to circulate.


When a document needs to be found quickly, no one knows for sure where the official version is or which one should be used .


What seemed to be a simple classification problem is gradually becoming an issue of information governance.

ASSET CONCERNED

Digital documents, working files and cloud storage spaces

GOVERNANCE ISSUE

Centralization, organization, version control, and document traceability

GOVERNANCE FINDINGS

The organization does not have a clearly defined official source of documentation or common rules regarding storage, classification, nomenclature and version management.


The proliferation of platforms creates several competing sources for the same information.

Without a common document structure, the company gradually loses the ability to determine which document is official, who modified it, where it should be kept, and who should have access to it .

IDENTIFIED RISKS

  • Using an outdated or incorrect version of a document

  • Uncontrolled file duplication

  • Accidental loss or deletion of documents

  • Difficulty in identifying the official version

  • Information scattered across multiple platforms

  • Access retained by former employees or collaborators

  • Professional documents stored in personal accounts

  • Time wasted on searches or validations

  • Difficulties during an audit, litigation, or transfer of responsibilities

  • Risks related to confidentiality and information protection

RECOMMENDED MEASURES

  • Define an official source of documentation for the organization

  • Centralize professional documents in approved spaces

  • Establish a uniform structure of folders and subfolders

  • Define a file naming convention

  • Use version control features when available

  • Avoid multiple copies of the same document in different environments

  • Assign access according to roles and responsibilities

  • Revoke access when an employee or supplier leaves the organization

  • Document the rules for creation, classification, archiving, and deletion

  • Establish a data backup and recovery policy

WHAT TO CHECK IN YOUR ORGANIZATION

☐ An official storage platform is clearly identified
☐ Important documents are kept in accounts belonging to the organization
☐ A common classification structure is used
☐ A file naming convention exists
☐ Version control is defined
☐ Access rights are assigned according to responsibilities
☐ Previous access codes are regularly reviewed
☐ Critical documents are backed up
☐ Archiving and deletion procedures are documented
☐ Employees know where to register and retrieve official documents

KEY PRINCIPLE

A file can exist in multiple locations. It should only have one source of truth.

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