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Tissu délicat
Ombres douces

THE DIGITAL GOVERNANCE CASE FILES

True stories… or almost.

Situations inspired by real-life cases that shed light on the often-overlooked risks associated with digital assets, access, licenses, and responsibilities within organizations.

Illustration of restaurant employees sharing a manager code giving access to discounts, cancellations, refunds and point-of-sale system changes.

CASE FILE 001

When everyone uses the same manager code, who actually authorized the discount, cancellation, or refund?

The manager code that everyone knows
Illustration of a team in the office facing denied access to the company's domain name, still owned by a former employee who cannot be reached.

CASE FILE 002

When an asset essential to the company still belongs to someone who no longer works there.

The Domain Held Hostage
Illustration of a leader facing a blocked transfer of digital assets because access and information are still controlled by a former supplier.

CASE FILE 003

Switching providers should be simple. Until the day the company discovers that it doesn't actually control its own digital assets.

The impossible transfer
An employee searching for the final version of a file scattered between Dropbox, iCloud, OneDrive and various storage spaces, illustrating a document governance problem.

CASE FILE 004

Dropbox, OneDrive, iCloud, local folders… When files are scattered everywhere, finding the right version can sometimes become an investigation.

Where is the final version?
Illustration of an employee leaving a company when he was the only one who knew certain essential undocumented procedures and information.

CASE FILE 005

Everything worked perfectly… until the departure of the only person who knew how it worked.

When knowledge leaves the company
Executive urgently seeking his company's Google access credentials, illustrating the risks associated with undocumented administrator accounts and reliance on a single individual.

CASE FILE 006

An urgent publication, necessary access… and no one knows who owns the administrator account. The problem is no longer technical: it's a governance issue.

Who has Google access?
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